New Clients - November 2021
At this time we are not able to accept more than a small number of new clients. If you are interested in becoming a client, please review our practice policies below as well as the information on our veterinarians to make sure that it is a comfortable fit for you and your pets. Please email us your request if possible, and include some information, including the number of pets you wish to bring, and the reason you wish to come to Anicare. If we have sufficient space and feel we would be a good fit for your needs, we may be able to accept your request. (Please see additional notes below).
At this time, we are not able to provide second opinion consultations for non-clients.
We will require that all accepted new clients schedule a new client exam/consultation with one of their pets. These appointments are available on a limited basis. Please note that new client exams CANNOT INVOLVE AN URGENT MEDICAL CONCERN, as it will often be booked a few weeks out.
- Late Appointments: Because of our full schedule, we are generally not able to see patients that arrive late for an appointment. If you are late for your appointment and we have to reschedule it for another day, you will be charged a missed appointment fee.
- Missed Appointments: If you need to reschedule or change an appointment, please provide us with at least 24 hours notice. If you miss your appointment, you will be charged a missed appointment fee. As a courtesy, we do endeavor to provide reminder calls the day prior to your appointment. Thank you for your understanding.
***For those who are not living on the Saanich Peninsula, please keep in mind that travel to our location can be a significant challenge due to unforeseen traffic issues and delays. In the event of an emergency situation, this could certainly cause problems for you and your pets and should be a consideration when choosing a veterinarian. ***