New Cients - September 2020
Due to the COVID-19 pandemic, we are unable to see any new clients at this time. If this changes, we will update this message
Late Appointments: Because of our full schedule, we are generally not able to see patients that arrive late for an appointment. If you are late for your appointment and we have to reschedule it for another day, you will be charged a missed appointment fee.
Missed Appointments: If you need to reschedule or change an appointment, please provide us with at least 24 hours notice. If you miss your appointment, you will be charged a missed appointment fee. As a courtesy, we do endeavor to provide reminder calls the day prior to your appointment. Thank you for your understanding.
***For those who are not living on the Saanich Peninsula, please keep in mind that travel to our location can be a significant challenge due to unforeseen traffic issues and delays. In the event of an emergency situation, this could certainly cause problems for you and your pets and should be a consideration when choosing a veterinarian. ***